Meet Our Expert Neil Thompson


How long have you been in the real estate sector and how did you end up with Dugan & Co Property?

I have over 25 years of experience operating in Property Management, Commercial and Retail Leasing, ATM Management, Fleet Management, and Facilities Management for several large, complex corporate organisations in both Australia and across Europe. The values, expertise, and opportunities Dugan & Co Property offers resonate with my career aspirations and professional growth and development, which prompted my decision to join Dugan & Co Property.

How do you provide value for clients with your expertise?

With experience in the management and coordination of complex property matters involving multiple stakeholders, I have a proven track record of delivering tangible savings through services that improve productivity, sustainably, and flexibility to our stakeholders. Implementing an Asset Management Plan to maximise the return on investment (ROI) from existing commercial property investments which involves optimising property usage, minimising operational costs, and identifying areas for revenue growth, this allows for informed decision-making and strategically identifies lucrative investment opportunities. Not only focus on immediate gains, I also consider long-term sustainability and growth prospects.

What do you enjoy about your current role?

The most satisfying aspect of my role is witnessing the positive transformation within the Dugan & Co Asset Management Team. Seeing how the team has fully embraced the concept of being ‘Sale Ready’ with a proactive and strategic approach to asset management, so when the time comes, the properties are well prepared to market which leads to smoother transactions and potentially higher returns for property owners. I am pleased to see the transition within the team from being traditional Property Managers to Asset Managers, it is a notable shift as it demonstrates a deeper level of involvement and a commitment to optimise assets for sustained growth and profitability.

What skills do you bring to this role to accelerate the success of clients?

With years of industry experience, I bring a strong background and skillset in the field of property management and asset enhancement. My goal is to turn D/C Grade assets into B/A Grade Assets by anticipating innovation and forward thinking with future trends and challenges.

I am committed to a proactive approach to asset management, focusing on strategies such as optimising property layouts, improving energy efficiency, enhancing curb appeal, and implementing modern amenities or technology. This approach not only benefits property owners but also creates more attractive and functional spaces for tenants or buyers.

Tips on investing in commercial real estate?

My best advice to property owners is to be proactive and implement a strategic approach to property management, ensuring that a property is in optimal condition and presentation at all times, potentially leading to increased value and opportunities. Well-maintained, aesthetically pleasing, and functional properties make themselves stand out in the market, leaving a positive impression on potential buyers or tenants and leading to better pricing during negotiations. This proactive approach not only will turn your properties into valuable assets, but the ongoing state of readiness of the property also generates the most of any opportunities that come your way.


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